Application Management Services

Keep your SAP landscape stable, secure and continuously improving — 365 days a year.

Overview

Application Management Services with Inicio Consulting

After go-live, the real work begins. Our Application Management Services (AMS) give you a dedicated team that resolves incidents, manages changes, applies patches and continuously optimises your SAP systems — at a fraction of the cost of maintaining all skills in-house.

We operate with clear SLAs, transparent ticket reporting and a continuous improvement backlog, so your systems don't just stay alive — they get better every quarter.

What we deliver

Our Application Management Services services

Incident & problem management

SLA-based resolution with root-cause analysis.

Change & release management

Controlled transports, testing and documentation.

Preventive maintenance

Patches, notes, EHPs and performance tuning.

User support & training

Key-user enablement and how-to support.

Continuous improvement

Quarterly optimisation of processes and custom code.

Why it matters

Benefits for your business

Predictable budget

Fixed monthly fee instead of fluctuating internal cost.

Expert coverage

Access to all SAP modules without hiring for each.

Higher availability

Proactive monitoring prevents outages before they hit.

Freed-up IT team

Your people focus on projects, not tickets.

Get in touch

Ready to talk about Application Management Services?

Tell us where you stand today and we'll show you a realistic path forward — with effort, timeline and value made transparent.